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TOPIC: Email notifications of new private messages

Email notifications of new private messages 2 months 4 weeks ago #3820535

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Email notifications of new private messages, replies to forum posts etc

Some members have told us that notification emails are not reaching them. This is because some email services are detecting them as spam. Please check your spam/junk folder and tell your system that these messages are 'not spam'. We are working to resolve this issue. Thanks.

As said above ... not true in my case i still get no Email notifications either normal or in my trash or scam folders ... sorry to inform you of this ...

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Email notifications of new private messages 2 months 4 weeks ago #3820591

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Ruetends wrote: Email notifications of new private messages, replies to forum posts etc

Some members have told us that notification emails are not reaching them. This is because some email services are detecting them as spam. Please check your spam/junk folder and tell your system that these messages are 'not spam'. We are working to resolve this issue. Thanks.

As said above ... not true in my case i still get no Email notifications either normal or in my trash or scam folders ... sorry to inform you of this ...

Same here..I get no notifications at all....even in the spam folder.

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Email notifications of new private messages 2 months 4 weeks ago #3820597

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I have email notifications turned off, so I do not expect any. Perhaps some users have gotten them turned off in their settings somehow unintentionally.
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Email notifications of new private messages 2 months 3 weeks ago #3820895

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Shadowman wrote: I have email notifications turned off, so I do not expect any. Perhaps some users have gotten them turned off in their settings somehow unintentionally.

Yeah..I can’t even find the setting for that!
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Email notifications of new private messages 2 months 3 weeks ago #3820902

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Well it's not where you would expect it to be , any ideas ..lol..

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Last edit: by Ruetends.

Email notifications of new private messages 2 months 3 weeks ago #3820904

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Sirfurryanimal wrote:

Shadowman wrote: I have email notifications turned off, so I do not expect any. Perhaps some users have gotten them turned off in their settings somehow unintentionally.

Yeah..I can’t even find the setting for that!



OK found my settings ,you have to got to the help+FAQ at the top of the page , i would have thought it would have been on my mailing list , all a bit weird if you ask me .... this is my notification settings , as you see it is abled and yet i get no notifications ?
so go to your mesage page and click the settings button at the top and see if your enabled for messages off line ..

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Last edit: by Ruetends.

Email notifications of new private messages 2 months 3 weeks ago #3820907

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If you go to the top right of the page where you see ‘No new messages or you have messages’ click there and you will see Settings along the top where it says Inbox Outbox Archive……

Also when changing any of your setting by sure to click Update before you leave.

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Happy to help.
Last edit: by Pats.

Email notifications of new private messages 2 months 3 weeks ago #3820957

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Pats wrote: If you go to the top right of the page where you see ‘No new messages or you have messages’ click there and you will see Settings along the top where it says Inbox Outbox Archive……

Also when changing any of your setting by sure to click Update before you leave.


I said that in my post above , i repeat again i still get no Email notifications , i have set it into my setting already and have done so since i have been on Buzz ... so it does not explain the above in Red if i don't get them in spam ,trash ,or normal Email folders ...
I can only tell you what's happening with my notifications ....

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Email notifications of new private messages 2 months 3 weeks ago #3820960

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Ruetends wrote:

Pats wrote: If you go to the top right of the page where you see ‘No new messages or you have messages’ click there and you will see Settings along the top where it says Inbox Outbox Archive……

Also when changing any of your setting by sure to click Update before you leave.


I said that in my post above , i repeat again i still get no Email notifications , i have set it into my setting already and have done so since i have been on Buzz ... so it does not explain the above in Red if i don't get them in spam ,trash ,or normal Email folders ...
I can only tell you what's happening with my notifications ....


My response was to you saying “you have to go to Help and FAQ’s’
You don’t, you can find the Settings on your messages page.

Members are experiencing different things it seems, and the technician’s announcement in the Red banner was in relation to what’s happening with some members.

There are no notifications going into my spam box or anywhere else for that matter.

This is the issue that they are trying to sort out.
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Happy to help.

Email notifications of new private messages 2 months 3 weeks ago #3820962

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Pats wrote:

Ruetends wrote:

Pats wrote: If you go to the top right of the page where you see ‘No new messages or you have messages’ click there and you will see Settings along the top where it says Inbox Outbox Archive……

Also when changing any of your setting by sure to click Update before you leave.


I said that in my post above , i repeat again i still get no Email notifications , i have set it into my setting already and have done so since i have been on Buzz ... so it does not explain the above in Red if i don't get them in spam ,trash ,or normal Email folders ...
I can only tell you what's happening with my notifications ....


My response was to you saying “you have to go to Help and FAQ’s’
You don’t, you can find the Settings on your messages page.

Members are experiencing different things it seems, and the technician’s announcement in the Red banner was in relation to what’s happening with some members.

There are no notifications going into my spam box or anywhere else for that matter.

This is the issue that they are trying to sort out.



I did say that also Pats smile.png when i said ..... so go to your message page and click the settings button at the top and see if your enabled for messages off line .. as Sirfurry did not know where to look , wink.png

The way i read the message in red is that they are sorting the problem of messages going into your Trash or spam and not getting them at all , this is why i thought i would let them know what's happening to me , other wise i would not have bothered ...

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Last edit: by Ruetends.
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